It's happened to all of us. You're in a product planning meeting, discussing features for your digital learning tool. Your product manager wants to invest in a resource library and "Help" section for teachers using your product. But your UX team is advocating to use the design budget for onboarding features. What do you do? With budget and resource constraints, it can be tempting to downplay the importance of onboarding users to your product. After all, if the user experience is strong enough, how much onboarding support will teachers and students actually need? The answer might surprise you. edTech products…
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