To most UX designers, the process of combining research, testing, and creative problem-solving sounds familiar. It’s what they already know how to do! After all, transformative digital products aren’t made by UX designers who act on gut instinct. They’re made by designers who examine a great deal of data throughout the design process. Unlike other […]

“Deep listening” is a process of engaged inquiry and openness crucial to design work. When you truly listen to clients — including everything they’re not saying — you’ll find yourself asking better questions and reading between the lines as you move through the design process. Without embracing deep listening early in the product planning process, […]

Onboarding systems — which help users understand how to navigate your product — can be the difference between success or failure, especially in edTech. These systems require plenty of up-front investment in research, planning, and testing, but getting your onboarding system right during the design process gives you immediate ROI. How do I know? Whenever […]

With more complex edTech tools comes an influx of student performance data and new standards for teaching and learning tools. While data can be an extremely powerful tool for educators, training teachers to use complicated edTech products can be cost prohibitive and inefficient for both software companies and school districts. Even more complicated? Proving the […]