Resources

Backpack resources help you stay ahead in EdTech by getting expert analysis on the industry's most important topics.
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Mar 14, 2026

Better Teacher Personas Lead to Better EdTech Product Design

Learn tactical ways to update your user research, improve teacher personas, and design more competitive EdTech products....
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Mar 06, 2026

How to Collaborate with Your Development Team throughout User Testing

If you're leading an internal product team, you know how powerful user testing can be for creating a truly special EdTech product....
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Feb 18, 2026

How to Codesign with Teachers to Create Better EdTech Products

Learning how to codesign with teachers throughout the product design process will make your learning products more effective....
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Feb 07, 2026

Three Ways to Leverage UXR Before You Build Your EdTech Product

As EdTech becomes more competitive and markets tighten, many of the companies we work with are facing new pressures before they design...
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Jan 31, 2026

Why an EdTech Specialist Should Conduct Your Next Competitive Audit

You’ve likely asked your product team to conduct a competitive audit before kicking off the design proc...
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Aug 31, 2025

How Teacher Content Creators Are Changing edTech

Digital platforms where teachers create content and connect with one another about lessons are scooping...
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Jun 30, 2025

How User Research Findings Guide edTech Product Strategy

User experience research, or UXR, is the key to understanding your primary users without losing valuabl...
How Competitive Audits and Analysis Ensure User Centered ed Tech Products
Apr 04, 2025

How to Identify Market Gaps & Drive Product Strategy with Competitor Analysis

You’re ready to develop a new learning tool, and you’ve pulled inspiration from consumer platforms and...
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Feb 21, 2025

How We Improve EdTech Usability for Teachers Year-Round

Teachers are notoriously busy, which means perfecting product usability should be a UX priority. In our...
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Feb 07, 2025

7 Best Practices for Testing Digital Products in Schools

Conducting user experience testing for your digital product in a classroom setting is exciting. You fin...
Article heros51
Jan 24, 2025

How User Experience Goals Change in edTech Products with Alternative Inputs

When SoapBox Labs launched in 2013, they set the bar for speech recognition in learning tools. By train...
Article heros76
Nov 08, 2024

How to Develop Effective EdTech Personas

If you’re used to glossing over persona work because you haven’t seen a return on investment, think aga...
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Nov 09, 2023

How UX Research Findings Can Shape Your Fall MVP and Maximize Your Budget

When members of our Teacher Council welcomed students back this fall, they weren’t necessarily excited...
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Jul 12, 2023

User Journey Mapping in edTech with Illustration and Infographics

When you design a new edTech product, you know how important it is to start with research. In particula...
Article heros74
Feb 27, 2023

Using edTech Research and Trends for Smarter Product Design

The edTech industry is growing rapidly, and competition for investment, product development, and school...
Article heros55
May 05, 2022

Why User Flow Testing Matters—and When to Use It

We always want to know if the learning tools we design for teachers and students will work for them. Do...
Article heros61
Mar 31, 2022

User Research Findings are the Key to Designing More Adaptive edTech

As teachers returned to in-person instruction this year, they reported unprecedented learning gaps betw...
Article heros54
Feb 25, 2022

Defining and Designing for the Parents User Persona

The rise of parents as an edTech user persona represents a major shift for edTech companies, and there...
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May 14, 2021

Two Ways to Support User Journeys in edTech Products

As we begin to apply lessons from remote learning to new product roll-outs, edTech product owners have...
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Feb 24, 2021

Team Spotlight: Monica Sherwood

Welcome to our Team Member Spotlight! Every month we interview a member of our team and highlight their...
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Feb 12, 2021

Change Your Approach to edTech Product Design with Persona Resonance

No matter who your digital tool is for, that tool should reflect your user’s environment. This includes...
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Nov 24, 2020

20 Years of Insights from the Front Lines of edTech

For the past 20 years, Backpack Interactive has partnered with museums, universities, publishers, and m...
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Oct 05, 2020

Introducing Backpack Interactive’s Teacher Council

At Backpack Interactive, we love teachers. In any user experience research (UXR) we conduct, teachers f...
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Sep 29, 2020

What’s Your Baseline? How to Make UXR More Valuable for Your Next edTech Product

UX designers in the edTech space are specialists who participate in a community of educators. To design...
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Jun 18, 2020

Parents Are edTech’s Next Big Users

We were 10 minutes into a Zoom call with my 13-year-old daughter’s school when her teacher asked us for...
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Mar 19, 2020

Build Something Better: The Real Value of a Scalable Discovery Process

If your company has adopted Facebook’s “move fast and break things” approach to product development, yo...
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Oct 01, 2019

The edTech Designer's Creativity Toolkit: Deep Listening

“Deep listening” is a process of engaged inquiry and openness crucial to design work. When you truly li...
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